Connect to WiFi. You may tap it again to turn it off as well. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. On the back of the camera you will find a Reset button (lower right side). a. All you need is a: 1. If youre unable to restart your device from the app, your device may not be connected to the internet. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Hope to be useful, Have a nice day! For more detailed instructions select the appropriate help section for your product in this Help Page. The camera can stand on its own. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) The device has Infrared (IR) night vision built right in. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. Subsequently the device will be automatically removed from the previous user account. Select Knoks camera tile to enter the live view screen. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. Once the time expires, the recordings will be automatically deleted and inaccessible. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. b. Yes - the C wire is necessary because it provides the necessary power to the Meri thermostat. No contract or long-term commitment is required. Make sure you have the latest app version available from the app store. Yes you can! Scroll down until you will see the option bars. b. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. Make sure to select the correct System type that matches your heating/cooling system. The feed may take a few seconds to load, but will take longer depending on the network speed. Selecting this button will have the camera start recording. You may then speak into your mobile device, and the sound will be transmitted to the garage door controllers speakers. 3) Turn off notifications for the Momentum App from your phones app settings. If youre experiencing problems, call us and well help diagnose the issue. Right now, Windows-based phones are not compatible with Momentum. 2. 3. First make sure the cameras pairing process was successful. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. B. Dont worry this is pretty standard for most home Wi-Fi routers these days. No, each subscription is specific the unique account used when signing up. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. Email: help@momentumcam.com. You will have to remove the Knok off the wall and mounting plate. If youre still unsure about any part of the process, please contact a licensed electrician. ii. The device has Infrared (IR) night vision built right in. The feed may take a few seconds to load and may take longer depending on the network speed. a. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. 1. Tap on + or - key to adjust the temperature. There could be a few reasons why the app is not opening/closing the garage door. The feed may take a few seconds to load and may take longer depending on the network speed. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. If you think you are missing a part, please contact our Customer Service Team: Of Course! If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Momentum 2.0 pairing issues devices! 7. - Check to see if the card was properly inserted into the camera slot. Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. Use the + or - key to raise or lower the temperature as desired. There are security clips in place to make it harder for any thief to try to remove your device. Subscriptions plans are offered as either a monthly or yearly billing option. You should see the cameras indicator light blink red and blue or double blinking blue. 5. 2. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. We have devoted an entire page to this topic! Make sure youve entered the correct Wi-Fi password. Your Momentum App is brain center for everything you might want to do with your device. Hold the reset button for 10 seconds or until you hear the reset tone. When prompted in the app, go to your mobile device's Wi-Fi settings. Sure you can! These double motion verifications help create more reliable alerts. Timing allows you to set temperature schedules for any time of the day of the week. These settings can be adjusted from the Momentum app. 6. Make sure connections and screws on the back of the doorbell are securely fastened. Make sure you have a rule created to schedule your recordings. There should be a WiFi icon on the main screen. However, the burglar will not be able to use the device since its still linked with your Momentum account. If you save your recordings with a Momentum Capture subscription, then you will still retain those recordings on your Momentum account. Youll need it to claim the device under our free one-year warranty. Here is the basic sequence of steps to follow. b. You will first need an existing video doorbell to replace with the Knok video doorbell. For more information on our compatibility list, click here. Is your thermostat far away from the router? You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. Motion alerts and recordings will only work in the active zones. Yes you will! The Niro is not designed to sustain rain or other harsh weather environments. Remove the jack, turn off the headphones and turn them on again. Our Momentum app only works on iOS/Android smartphones or tablets. 3. Of course! i. a. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. Support for desktop devices is not currently offered. Skip over to this link if you wantmore information. Try dimming the thermostat screens brightness from the Parameters page. It also has a pan and tilt feature so you can keep a full view of your garage and . Tap on the yellow tile to turn on/off the lights. 4. DO NOT disconnect the wires. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. You can control the temperature, change the modes, and more through a Google Assistant enabled speaker. Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. It does not have desktop support. Tap the icon to activate the siren. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). 4. If there are wires, then the Knok is likely to work with your system. Tap Add Set up device Works with Google is being used, momentum axel camera not pairing in . At the login screen you will see a Forgot password option. Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. Note if you have multiple devices, it may appear on another page. Shipping to all states in the U.S. is free. 4. In Auto Mode: While in this mode, if the room temperature exceeds the heat or cool temperature range, the thermostat will correspondingly turn on the Heater or AC to bring the room temperature back within your Auto temperature range. a. Find your chime box and remove the cover to see if there are wires connected to it. 3. Tap the button again to stop recording. Once the card is inserted in the camera, the app will detect that its in the incorrect format and will allow you to reformat it directly to the proper FAT32 format. There will be a new garage control tile for the second door on your dashboard. iii. Mobile device (Android or iOS) While the Wi-Fi is being connected, the camera will show a blinked blue light. Thats an easy one! Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. Selecting this button will have the camera start recording. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. If it asks for a PIN, enter 0000. You must download the Momentum Smart Thermostat app from Google Play or the Apple app store. Business days for shipping are Monday-Friday, excluding holidays. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. The Plus plan saves recorded videos and photos for 7 days. a. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. Click the link in the email to confirm the registration. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. Our Momentum app only works on iOS/Android smartphones or tablets. However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. Press the Add tile and select your device from the list. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. Hold this down for at least 10 seconds. The blue areas are active zones and the clear areas are inactive zones. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. 2. The camera will then be ready to pair again. You will see a capped port within the camera. 2. The Aria can only be mounted onto an existing wall floodlight location. Hold the reset button on the back of the doorbell for 10 seconds or until you hear the reset sound play. @ momentumcam.com to load, but will take longer depending on the network speed plans are offered as either monthly... 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