All professional services are available from 8:00am until 10:00pm. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Thanks for the update on the smoking in the casino on the NS. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. I would like to see ALL smoking banned on ALL ships (on ALL cruise lines) except on the upper public decksno more puffing away inside in public areas, lounges and definitely not on the verandahs. Both casual and dressy attire will be essential during your cruise. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Smokers (addicted to their drug of choice) put everyones safety, as well as everyones health, as risk. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Safety begins with the design of our ships. Limitations apply. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Every ship has a team of experienced doctors and nurses trained to manage a broad range of medical conditions, including COVID-19. To book, or for more information, simply visit your Future Cruise Consultant. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. You may select to print as many as you need for your vacation. Your seating assignment will be noted on your guest card upon boarding. Smoking is not allowed in restaurants, bistros/cafs and lounges as well as theaters. On top of that, the cruise line now also bans smoking inside the casinos. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. In the meantime, Im staying with Seabourn. Sad that the HAL agent who sold me on HAL cruise line due to the number of veranda rooms did not mention this policy to me. No additional deposits will be due until final payment. Rest assured that your passport will be fully secured by our staff. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. dvise you of arrangements to minimize disruptions in your vacation plans. I was hoping not to sort through 5 years of on again off again policies and get a current policy on the smoking. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Therefore, its sailing history is both rich and full. This is such welcome news! You may order hot water from our complimentary In-Room Dining service 24 hours a day. Be the early bird and take advantage of fantastic bonuses when you book your 2024 Alaska cruise well in advance! Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Special life jackets are available for children and infants. Applies to all guests 18 years of age and over. Well done! The Lido with fresh, cooked-to-order specialties for breakfast and lunch. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Intimate dining featuring Double R Ranch Beef and fresh seafood. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Place a card with your name and address inside your baggage, as well as on the outside. Just read that someone was on Rotterdam last week and smoking was once again allowed in the casino. All rights reserved. In todays era of heightened security, Holland America Line has implemented a no visitor policy. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. I have just received my cruise confirmation with a section under Important Notices saying that guests are allowed to smoke on stateroom verandahs . This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Reconfirm any special requests with the Maitre d after you board. While smoking itself does not spread COVID-19, the cruise line wants to prevent guests from removing their masks inside the casino. Holland America's Have it all Up to US$300 shore excursion credit Signature beverage package. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. [] lessening the amount of secondhand smoke aboard their ships. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Smoking on upper public decks sounds good to me. Thank you, HAL, for putting the safety of your guests first. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Echte Amerikaanse reacties, ze hebben in de USA alles uitgevonden wat God We cannot process refunds on these cards. Too much cigarette smoking in the casino. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Please note that this is a U.S. government regulation over which Holland America Line has no control. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Earlier we noted that the Holland America Line Standard Cancellation Protection Plan was $238 for both travelers. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Your travel advisor can provide you with additional information if you are interested in this option. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Casino (designated nights, active players only) Please complete the Online Check-In process at. Note that outdoor smoking areas may be designated as port or Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Smoking Policies. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. These policies apply to all smoking devices, including e-cigarettes and vaporizers. Nearly all major cruise lines have now made masks mandatory onboard their ships; the next in line to do so is Seattle-based Holland America Line. I recently put up with neighbors smoking on both sides of our stateroom. I come from a state where there are many smoking restrictions. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. The minimum age to participate in Club HAL is three years. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Pack shoes on top of other contentsin your baggage to expedite the screening process. Not all 20% of the smokers on a given ship at a given time are going to be in the Ocean Bar at the same time so a small section is all that is required. Vaccination requirements change frequently. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. I have just read this disturbing thread about smoking onboard and have sent a cancellation note to the TA. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. While those of us who smoke realize its bad, unhealthy, and getting to the point of near unacceptable everywhere, its nice to know we can vacation and have some flexibility. Thousands have named our state-of-the-art medical facilities the best. Our accessibility also wins readers choice year after year. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Your seating assignment will be noted on your guest card upon boarding. in the Casino on the Rotterdam. sincerely, Charlotte Sharp. Rotterdam, and Veendam ahead and pack some anti-diarrheal medication with your other medications. The answer is yes. We do hope that you continue to sail with HAL. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. The password will need to be disclosed to the youth staff upon pick up of the child. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances.