He returned to his home in Ohio and opened the first DSW store. Mens Wearhouse return policy Timing: 90 days. When I confronted the associate, he became defensive, angry and rude and suggested they could "return the rentals." Tailored pants and the ones ordered from Creaset are subject to the same 90-day return policy. She made it up to me by saying "let's see what we can do because it getting canceled was completely unfair". Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Buy one, get one suit for $150 or one sport coat for $100, Buy one, get one Joseph Abboud suit 50% off, To qualify for a refund, you have to include the packing slip when returning the product, Refunds are made to the original payment method, Mens Wearhouse offers free shipping to the companys Returns Center for all exchanges and returns, The company needs up to 14 business days to process your return, If youre returning items purchased with this coupon, you will forfeit the portion of the discount used for those items, The return policy will apply to the remainder of the purchase, If youre returning the item with a higher price, you must return the 50% off discount item or pay the remaining 50% if you intend to keep the second item, If youre returning the discounted item, the 50% off purchase price is the refund amount youll get, or it can be credited toward another item, Answer a few questions regarding your purchase, Attach photos of the product (if applicable). A. The only big downside is that Men's Wearhouse doesnt have a good return policy for their custom and altered clothing. With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. Therefore, DSW rates a 7/10 for their return policy because it's easy to make a return but only if you follow their strict guidelines. WebHow to Do an Online Return: Please contact Customer Service, call toll-free: 1-800-286-3076, or visit your local Sportsmans Warehouse to make the return. Additional charges apply for Big & Tall sizes. If you return all shirts, then any amounts paid by you related to the purchased items shall be refunded according to the Mens Wearhouse return policy. Heres how you would handle either return to Men's Wearhouse. Men's Wearhouse issues their refunds immediately once they're processed. *Perfect Fit members do not need original receipt if transaction number is on file. You'll have an easier job returning items if you retain original packaging and tags. So you can try to get store credit for a return without a receipt, but you not get anywhere. Mens Wearhouse does have an exchange process. Any refunds over $100.00 for checks and $200.00 for cash or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our Corporate Offices. Unsubscribe easily. All return/exchanges must be accompanied by the original receipt* and any refunds will be made in the original form of payment. Some shoe companies offer returns even after you've worn their products, but DSW isn't one of those companies. If you rented apparel from Mens Wearhouse for a special event, you have to return it to a Mens Wearhouse store the day after the event date. You can make exchanges without a receipt at your local Men's Wearhouse assuming that you still have the original credit card that you used to make the purchase. So I'm sure the next person with the tux had the same problem. Men's warehouse offers full refunds for their business attire. For example, if you purchased 5 non-iron dress shirts for $250, and you return one shirt, you must pay $200 for the shirts you intend to keep, comprising the $150 3 for price for 3 of the shirts, and $50 for the fourth shirt. Men's Wearhouse operated independently until 2013 when they were purchased by rival company Jos. Today, I went through stuff in my closet and came across that package. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. All checks will be issued within 10 (ten) business days. To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. For mailed returns and exchanges with DSW, here are the steps you'll need to follow. bestlifewear is a registered trademark of Speak LLC. Returns without a receipt, or past 30 days, will receive in-store credit for . However, it is important to check the return policy of the store before you make your purchase. As an Amazon Associate, I earn from qualifying purchases. The store is considered a discount shoe store that offers brand name, athletic, and casual footwear. Note: Please include specific reasons for the return. This is a great way to give back to the community and make a difference in someones life. I opened it, and to my surprise, the shoes were different colors (tan and brown) although the same type and size, which looked like a bad practical joke. How long do you have to return an item to DSW? The good news here is that Mens Wearhouse offers returns for store credit after 90 days. I was told if it was found they would contact me and if not I would hear nothing. Instead, DSW will issue a merchandise credit in a dollar amount equal to the current selling price. Mobile kiosks can only process returns for items purchased at those locations. Excludes shoes. See my privacy policy. If you have misplaced your pre-paid return label, or would like to return an item yourself: Fill out the return form on the back of the invoice and include it with your merchandise. Continue with Recommended Cookies. DSW stands for Designer Shoe Warehouse, and they're owned by a company called Designer Brands. If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. Those who attempt to make too many returns in a short period of time without receipts may be limited on future returns. Buy 2 non-iron dress shirts for $110 (big and tall 2 for $120) or 3 non-iron dress shirts for $150 (big and tall 3 for $165). It was the night of the event when I picked it up so I didnt try it on. She immediately starting looking around. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise. How do I know I can trust these reviews about Men's Wearhouse? She said she could take his measurements but the computer had some kind or problem. This is often the easiest and fastest way to return purchases to this retailer. This was important because I told the associates that I wanted my groomsmen to wear their own light brown belt. Approached the service desk. If you cant donate your suits, you might consider selling them to raise money for a new suit. It looks like nothing was found at this location. This offer is only valid for new purchases and cannot be combined with other promotional offers or discounts. For items you bought online, the proof of purchase is the packing slip. Shoppers could purchase their shoes and accessories online and then pick them up in the store or have them delivered. If you want to make some changes to the tailoring, you can bring the pants to a local Mens Wearhouse location to have them altered according to your preference at no extra charge. All checks will be issued within 10 (ten) business days. When returned in-store, returns must include the original receipt. When purchased online, returns must include the original packing slip. Unsubscribe easily. Custom and tailored clothing can only be returned based on the amount of time you have on your custom order receipt. I wanted to buy one. Shop Here Nothing will go right. DSW will always accept the return when it's received on time and in unused condition. You can also return online merchandise to physical stores. As an Amazon Associate, I earn from qualifying purchases. Customer service wouldn't make an exception to their 90-day policy even though it was clearly their fault. All items must be in new condition. It's worth noting that some returns are at the discretion of managers at Men's Wearhouse. You can return items after 90 days but you will be refunded with store credit only. The tux jacket looked like I had big shoulder pads. I selected a rental that is advertised as "Calvin Klein Blue Suit" with the key word being "suit." Then heard her ask the other person at the register if they needed help and he said no. A Merchandise Credit will be issued in the amount of the current selling price of the merchandise returned. This means that you will have 30 days to return the suit if you are not happy with it. Buy one select item at its regular retail price and get a second select like item of equal or lesser value for free. After the 90-day window, returns are eligible for an in-store credit only. The order is set and Thursday comes around and the jacket isn't there, so I call Men's Wearhouse and they say "it is unavailable due to lack of inventory since we have a lot of prom requests". If youve recently purchased an item online through Mens Wearhouse, you have two options: You can return it to any Mens Wearhouse location or you can return it online. WebShould the customer not be able to produce an original receipt, a merchandise card will be issued in the amount that the product is currently selling for. Take photos of your paperwork. Pay the shipping fee for returning online purchases via the mail. All refunds require customer name, address and phone number. No returns or exchanges will be accepted by mail. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise. Men's Wearhouse lets you return items up to 90 day after the sale or ship date. WebTo get a DSW exchange without receipt, customers must abide by the same rules as they would for a return regarding timelines and product condition. I was going for the all black look so we tried on a grey jacket of the same brand to see if it would fit me and then they would order the black jacket in my size online and it would be delivered to my house on Thursday, perfecting timing for prom. Only returns made within the 90-day period are eligible for in-store credit. WebBut just in case youre not, we want to let you know that you can return, any new and unused item (s) purchased at Levis, Levis Outlet, or levi.com for a full refund within 6380 Rogerdale Buy any suit, sport coat, or outerwear and get a like item of equal or lesser value for $100. You cancheck Men's Wearhouse order statuswith yourMen's Wearhouse account sign in. Just to provide a bit of background. WebOn its official website, Men's Wearhouse outright stipulates that all items may be returned for a full refund within 90 days. Customers with Elite status have 365 days from the date of purchase to complete the return. Customers may also exchange their items that day rather than get a reissued reward or credit.