Our sail date is in 13 days. I'm glad I saw this topic. Make Sure Your Voice Is Heard! To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Sounds like he's just LAZY!! Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Cruisers' Choice Awards! There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. Yes, I'm 100% positive. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. BTW, the Royal Up minimum bid to upgrade is $500 per person. As we had booked late, the savings was several THOUSAND dollars. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. Is that the new policy, and if so does anybody know when it changed? Call back. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Like what you see? I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Its On the Carnival Liberty right now. Sorry to all the good ones out there. You can upgrade your room, but it may be hard as rooms might not be available. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. It was not, but I said that was fine, the cabin qualified for military. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I am happy with my original cabin location. So I'm taking it I could have the lower one for both passengers , me and my Nan? He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I'm split in continuing to look. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. That was incorrect so I sent him a screen shot. Someone at Royal must have mistakenly hit the refund button. We are still within our final payment window. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. By Final payment is the cutoff. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. Powered by Invision Community. Cruisers' Choice Awards! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. She took my payment and upgraded us on the spot! I'll keep an eye out and try again. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Florida. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Obviously, I will be happy in the rooms we originally booked. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? Make Sure Your Voice Is Heard! When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? Most reps on the main line have no clue. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Is that the new policy, and if so does anybody know when it changed? I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. It was approx. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. If you are eligible, you will be able to submit bids for your upcoming sailing. No brainer decision for us, much better room and cash refund! January 27, 2006. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. Offers are based on two occupants per stateroom - only the first and second guest will be charged. That was incorrect so I sent him a screen shot. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. CC Help Jenn He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. Thanks for sharing any knowledge or experiences. Create an account to follow your favorite communities and start taking part in conversations. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I am happy with my original cabin location. The caveat is you won't get any money back. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. By Your link has been automatically embedded. Well, the good thing is my dad understood. The second time was not a "new booking only sale" and was for a guarantee. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. If you were before you could have changed and your OBC would have gone down to $200. awestover89, September 6, 2021 in Royal Caribbean International. As we come from Australia we spoil ourselves. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. I went and checked and it doesn't look like I'm getting a refund. You cannot paste images directly. If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. This was after final payment. I'm not even going to ask for his assistance on that. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. You cannot paste images directly. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Good luck. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Starting to get really excited now. Is that the new policy, and if so does anybody know when it changed? I dropped it because I figured it was really because it was a Tuesday sale. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. The cruise market appears to be different from pre-covid. Thanks for the confirmation (and letting me vent). All rights reserved. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . You have confirmed that generally this should have been available. The second time was not a "new booking only sale" and was for a guarantee. Started August 27, 2021, By It's possible that the new (lower) price of the balcony is restricted to new bookings.